try this

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Subject:

try this

copy the PPT file to a jump drive then load it onto your computer and try sending it from your own mail file, does it work? did you check the users log.nsf? Try enabling console logging, the client clock and log status bar on the users client to log more robust details of what might be happening.

Feedback response number WEBB8RRMM3 created by ~Phil Nonhipigenikle on 02/23/2012

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Emails with certain file attachment... (~Ethan Zekkikon... 22.Feb.12)

. . Check the log on the server (~Ned Nimfanakon... 23.Feb.12)

. . . . No log messages on server (~Ethan Zekkikon... 23.Feb.12)

. . . . . . If there is nothing at all in the s... (~Ned Nimfanakon... 23.Feb.12)

. . . . . . . . Check mail.box, AV and sending meth... (~Ethan Zekkikon... 23.Feb.12)

. . . . . . . . . . Checking the mail.box files (~Ned Nimfanakon... 25.Feb.12)

. . Outgoing Mails (~Ned Rekitheryn... 23.Feb.12)

. . . . Local or Server Mail Replica (~Ethan Zekkikon... 23.Feb.12)

. . You could send a mail with trace. (~Naomi Dwoachek... 23.Feb.12)

. . . . Send a mail with trace (~Ethan Zekkikon... 23.Feb.12)

. . Mail rule? (~Lex Bubfooplop... 23.Feb.12)

. . . . Not sure about the mail rule (~Ethan Zekkikon... 23.Feb.12)

. . . . . . try this (~Phil Nonhipige... 23.Feb.12)

. . . . . . . . Items to check to isolate the probl... (~Ethan Zekkikon... 23.Feb.12)

. . . . . . . . . . client notes.ini (~Phil Nonhipige... 23.Feb.12)

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